If you typically see Advertising on this screen:
1. Ensure that the TV is powered on. Use the Samsung TV Remote to power the device on.
2. Ensure that the input is set to HDMI 1 on the TV by using the Samsung TV remote to change the input.
3. Ensure that the Merchandise Wall Media Player is powered on and connected via HDMI to HDMI 1 of the TV.
Media Player:
If you typically see Apple TV on this screen:
1. Ensure that the TV is powered on. Use the Samsung TV Remote to power the device on.
2. Ensure that the input is set to HDMI 1 on the TV by using the Samsung TV remote to change the input.
3. Ensure that the Apple TV is powered on and connected via HDMI to HDMI 1 of the TV.
If any further assistance is needed, please contact Reality Interactive at 860-840-7100.